erek 94 Casino & Sportsbook Data Care
This page describes what we collect when you use erek 94 and how we keep that data protected. We at erek 94 handle your personal information with care, following standard security practices and relevant data protection principles.
Our approach centres on transparency. We explain what data we need, why we need it, and how long we keep it. If you have questions about our privacy practices or wish to request access to your data, contact us through the channels listed at the end of this page.
What Data We Collect on erek 94
We collect information in several categories. Account setup requires your email address, a password you create, and a full name. During identity verification, we request a photo ID — typically a passport or national identity card — and may ask for a selfie to confirm your identity matches the ID document.
For payment processing, we collect payment method information. If you fund your account via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction ID and timestamp. For bank transfers through mobile banking, local payment, online payment, or e-wallet, we keep records of your virtual-account number, the amount transferred, and the settlement time. We do not store your full bank account number or credentials on our servers.
Encryption protects your account
We use industry-standard encryption to protect passwords and sensitive data in transit and at rest. Two-factor authentication adds an extra verification step when you log in.
Activity Logs and Betting Records
We keep records of your account activity — login times, account access from different devices, interest placement, match outcomes, and withdrawal requests. These logs help us detect unusual account behaviour and support your account recovery if needed. We also log any changes you make to your account settings, such as password resets or two-factor authentication updates.
Betting and match records are retained for seven years to comply with anti-money-laundering regulations. This includes details of every football match you viewed on erek 94, every esports tournament, live-dealer session, or slot game you engaged with, and all settlement details.
How We Use Your Data
We use your data to operate our platform. Your email allows us to contact you about account matters, deposits, withdrawals, and service updates. Your identity information fulfils our legal obligation to verify account holders — a process called Know Your Customer (KYC). This protects both you and erek 94 by preventing fraud and unauthorised account access.
Payment data is used solely to process deposits and withdrawals. We do not sell or share your payment information with third parties unrelated to payment processing. Your activity logs help us maintain account security and resolve disputes if a withdrawal appears delayed or a match result is questioned.
Third-Party Processors on erek 94
We work with third-party processors to deliver our service. Our payment processors handle mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transactions on our behalf. These processors are bound by data protection agreements and are not permitted to use your information for purposes unrelated to payment settlement. Our identity-verification partner processes your photo ID and selfie to confirm your identity; once verified, we do not retain the photos longer than necessary.
Our hosting provider stores our servers, which may be located outside Indonesia. This means your data may be processed in jurisdictions with different legal frameworks. We ensure all third-party processors maintain equivalent security standards through contractual requirements.
Your Rights and Our Obligations on erek 94
We at erek 94 recognise your rights over your data. You may request access to any personal information we hold about you. You may ask us to correct inaccurate data, delete your account, or export your records. Requests are typically processed within 14 days.
If you believe erek 94 has mishandled your data, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. We do not penalise users who exercise their privacy rights.
Cookies and Tracking
We use cookies to remember your login session and your language preference. These session cookies expire when you close your browser. We also use analytics cookies to understand how users navigate erek 94, which pages are most visited, and where users from Jakarta, Surabaya, Bandung, and other cities spend time on the platform. Analytics do not identify you personally — they show trends only.
You may disable non-essential cookies through your browser settings. However, disabling session cookies may log you out or prevent deposits and withdrawals from completing smoothly.
Data Retention and Deletion
We keep your identity verification data for the duration of your account plus five years after closure, to comply with anti-money-laundering and tax requirements. Betting records are retained for seven years. If you request account deletion, we anonymise your data but do not fully delete transaction records, as these are legally required for regulatory audit.
Temporary data — such as session tokens or verification codes sent during password reset — are deleted after 24 hours or once used, whichever comes first.
Changes to This Policy
We may update this privacy policy from time to time. Material changes — such as expanded data collection or new third-party partnerships — will be announced via email to your registered address on erek 94. Continued use of the platform after such notice constitutes your acceptance of the updated terms.
Contact Us About Privacy
If you have questions about our privacy practices, wish to request access to your data, or believe we have mishandled your information, contact our support team. We provide support in English via email or live chat. You may also write to our registered office address, which is published on our legal notice page. Our team aims to respond to all enquiries within 7–10 business days.
erek 94 operates only where local law permits. Your use of our platform acknowledges that our services are subject to the jurisdiction where you access them. We encourage you to review your own local regulations regarding online gaming and data protection, as you are responsible for verifying compliance with your jurisdiction's laws.